EFFECTIVE 2026-10-16 · VERSION 2026-10-16
Business subscription terms
Terms · Privacy · Data processing · Service help
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Provider and agreement
ReviewGate is supplied by К енд И Риъл Естейт ООД (K and I Real Estate LTD), UIC 204404871, Lazur Blv. 107, Floor 4, 8000 Burgas, Bulgaria. Contact kevin@reviewgatehq.com. These terms, the order summary and the data-processing terms form the agreement when Stripe confirms successful payment. Version 2026-10-16 applies to orders accepting this version. The privacy notice explains our processing; accepting the contract is not consent to marketing.
Business use
The service is offered to adults purchasing for a trade, business or profession. You confirm business use, give accurate business details, and have authority to bind the purchasing organization. It is not offered for personal household purchases. If you purchased in error, contact us for correction or a refund; this declaration does not remove rights that law makes mandatory.
What you receive
One subscription provides a printable 5 by 7 inch QR counter sign and its hosted feedback page for the purchased business configuration. You download an SVG or print it yourself. No physical product is shipped. Test your printed QR before displaying it. The customer supplies the business name, Google review/Maps link and optional public feedback email. Color may be changed in the studio; changes to the business name, Google link or feedback address require support and verification.
Feedback and acceptable use
Visitors may choose an honest Google review at every rating. When configured, private feedback opens a draft in the visitor's own email app; the visitor must send it. We do not store feedback text, post reviews, remove reviews, filter Google reviews by rating, or promise reviews, rankings or revenue. Scan analytics, a CRM and review monitoring are not included. Do not impersonate a business, expose confidential information or manipulate reviews. Google and email providers apply their own terms. Keep private purchase recovery links confidential.
Price, payment and renewal
The offer is US$49 per month or US$399 per year, automatically renewing at the selected interval until canceled. Stripe displays the order total, applicable tax and payment details before payment. We do not receive full card numbers. No trial or future price change is implied. A future price increase requires advance notice and the opportunity to cancel before it takes effect; an already paid period is not repriced.
Cancellation and access
Use the Stripe billing portal and the original billing email to cancel. Cancellation at the paid period's end preserves access until then. Cancellation alone is not a refund request. The hosted QR checks current paid subscription access and becomes unavailable after the paid subscription ends or during an unpaid period, manual suspension or payment-risk hold. The printed code remains visible. We cannot retract a Google URL someone already copied. Temporary upstream outages can affect availability; we do not promise uninterrupted service.
Refunds and service problems
For the first payment, request a full refund within 14 calendar days after payment. For a renewal, request a full refund of that renewal within 7 calendar days. Send the request from the billing email to kevin@reviewgatehq.com; a person verifies it and arranges cancellation and refund to the original method. Duplicate or erroneous charges are corrected in full. If a material service problem attributable to us cannot be corrected within a reasonable time, you may end the affected service and request a proportionate refund of the unused prepaid period. Mandatory remedies remain available. Requests outside the stated windows are considered individually; there is no automatic approval by email. We aim to decide straightforward requests within five business days; the bank controls when a refund appears.
Support, suspension and changes
Routine questions may receive a labeled automated answer. Kevin Groves handles exceptions during Monday–Friday, 09:00–17:00 Europe/Sofia, excluding Bulgarian public holidays; we aim for an initial human response within one business day, without a guaranteed response time or 24-hour staffing. For suspected compromise or unlawful use, we may suspend the affected service proportionately, explain the reason where lawful and allow correction where appropriate. We do not silently alter your billing or approve refunds through automatic replies. Material service or contract changes receive at least 30 days' advance notice where practicable; urgent security or legal changes may take effect sooner with explanation. Changes do not retrospectively remove paid or mandatory rights.
Data, responsibility and disputes
The privacy notice describes our own business processing. The incorporated data-processing terms govern limited hosting on a business customer's instructions where we act as processor. Each party remains responsible for its own obligations. Liability and remedies follow applicable law; these terms add no blanket waiver, indemnity or contractual liability cap. Bulgarian law governs subject to overriding mandatory rules. Please contact us first to resolve a complaint; either party retains access to the courts competent under applicable law. No exclusive foreign venue or waiver of mandatory rights is imposed.